Tosaf, Inc. (USA) is part of Tosaf’s global manufacturing footprint of world class service of colors, additives and compounds to the Plastic industries.
Tosaf, Inc. (USA) headquarters and domestic manufacturing site is based in Bessemer City, North Carolina.
Position available: Customer Service Representative
Duties and Responsibilities include, but may not be limited to:
- Process customer orders
- Confer with operations on lead-times and logistics.
- Handle customer complaints with management
- Prepare customer quotations.
- Provide support for outside sales.
- Assist with basic technical support.
- Create reports/spreadsheets for management.
- Field a high volume of phone calls
- Associate degree in business or related field – Preferred.
- Minimum 3 plus years’ customer service experience or inside sales.
- A background in manufacturing preferred.
- Ability to multitask while maintaining a high level of detail.
- Excellent written and interpersonal communication skills.
- Self-starter and ability to work with minimal supervision.
- Exceptional time-management and organizational skill set.
- Must be computer proficient, Microsoft Excel, Word and Outlook.
- Experience working with an ERP/SAP system.
- Competitive compensation package
- Medical and Dental Benefits within 90 days.
- 401k with company match
- Paid time off